About us

Total Living Care. Your family run home care provider.

TLC are your Ross-on-Wye based, domiciliary home care support (short regular visits) and Live-in care (permanent assignments) provider.

Total Living Care was founded in 1998 by Maureen β€œMo” Lloyd. Mo wanted to make a difference to her community after she saw several elderly friends go unwillingly into residential care.

Mo felt passionately about care at home. She believed that the familiarity of home surroundings and loved ones can make all the difference to a person’s well-being and happiness.

Over 2 decades later, Total Living Care has grown to provide care across Herefordshire and the surrounding counties. If you or your loved one require assistance whilst maintaining independent living. A call to TLC is all you require.

We are a people business.

We are a people business.

After a thorough assessment, carers are matched to meet the needs of each client’s personalized care plan.

Those needs include a heavy focus on the social aspects of care.

Tracy Lloyd (RGN) , TLC Care Manager

All our carers are CRB and reference checked.

All our carers are DBS checked

We take personal responsibility for staff development, training, monitoring and supervision.

Our philosophy

Our philosophy

has always been to provide a high standard of individual care with respect and dignity.

Our carers often develop great friendships with clients.

At TLC, our reputation is always our best source of new clients.


At Total Living Care (TLC) we believe that living at home
should be a choice for everyone.

We are a care agency providing home and live-in care services in Ross-on-Wye, Herefordshire and surrounding counties.
With regular Domiciliary care or permanent home care through our Live-in care service,
we provide a one-stop service to help keep our clients remain and live well in their best environment... at home.

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8 hours ago
Total Living Care

I was about to post a recruitment ad for carers but instead I found an image that I just had to re-post. The job ad can wait a day!

2020 seems like so long ago but remember how Ross-on-Wye residents and businesses pulled together during covid. Let's never forget that community spirit.πŸ‘πŸ™‚

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3 weeks ago
Total Living Care

TLC is looking for caring people to join our friendly and committed team. Best carer pay rates and a transparent pay policy.
We've been caring for the residents of Ross-on-Wye since 1998. We need your help to allow more of our neighbours to come back and stay at home - where they want to be. If you can provide anything from a few hours per week up to full time, you will be rewarded with great clients and best pay rates. We pay enhanced rate for evenings and weekends, and are especially keen to speak to people available for evenings and weekends.
We are looking for committed people who demonstrate compassion, integrity, empathy and reliability. Your role will be to provide our clients with functional and emotional support including companionship, support with medication, assistance with personal care, helping to prepare meals as well as assisting with social activities. Many of our staff started with little or no experience as attitude is all we need to train you to be an invaluable part of our community.
Total Living Care (TLC) is a family business which has been providing reliable, quality care to the local community since 1998. We are a founding member of the Ross Care Group (rosscaregroup.org). This group is comprised of all the established care agencies in Ross-on-Wye and provides the vast majority of local home care.
Job Types: Full-time, Part-time, Permanent
Pay rates start at Β£12 per hour.
Find out more. Call us on 01989 562000; email us at info@totallivingcare.co.uk; message us on FB or chat with us on www.totallivingcare.co.uk
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3 months ago
Total Living Care

Throw back to our first video! ... See MoreSee Less

3 months ago
Total Living Care

We recieved this lovely Thank you note today. ... See MoreSee Less

4 months ago
Total Living Care

Wishing all of our clients and staff a very
Merry Christmas! πŸŽ„πŸŽπŸ§‘πŸ»β€πŸŽ„πŸŽ…πŸ»β­οΈ
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5 months ago
Total Living Care

We were so sad to lose one of our beloved clients a few days ago. I want to share some of the kind words from her family that mean so much to the carers and office staff at TLC.
"She always looked forward to your visits and the family had peace of mind that she was in the hands of professional and caring people. Thank you also for stepping up at very short notice when we needed extra care in her final few weeks. You really are a wonderful service."
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5 months ago
Total Living Care

Just been reviewing the TLC website and it struck me that TLC has now been caring for the residents of Ross on Wye for 25 years. 🍾🍾 We've seen a few agencies come and go over that time but the 3 based in Ross-on-Wye (TLC, Ashfield and Hands) have worked together to ensure consistency of care for our neighbours through thick and thin. πŸ’ͺβ„οΈπŸ’¦β˜€οΈ

Whilst reviewing the website, I found some interesting videos from just before covid. Really interesting how little changes after massive periods of change!

Here's to the next 25!


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