About TLC: Care agency and home care support

Home Care Agency and Home Care Support Services

TLC is a family run business.

Based in Ross-on-Wye and Birmingham, and has been providing Domiciliary home care support (short regular visits) and Live-in care (permanent assignments) since 1998.

Total Living Care was founded in 1998 by Maureen “Mo” Lloyd after she saw several elderly friends go unwillingly into residential care.

Mo felt passionately about Care at home. She believed that the familiarity of home surroundings and loved ones can make all the difference to a person’s well-being and happiness.

Since setting up TLC, demand for our care agency services has grown, however, we remain very much a family run business.

Not all care agencies are the same.

Mo Lloyd 1940 - 2011

Mo Lloyd 1940 - 2011



We are a people business.

After a thorough assessment, carers are matched to meet the needs of each client’s personalized care plan.

Those needs include a heavy focus on the social aspects of care.

Tracy Lloyd (RGN) , TLC Care Manager


All our carers are CRB and reference checked.

We take personal responsibility for staff development, training, monitoring and supervision.


Our philosophy

has always been to provide a high standard of individual care with respect and dignity.

Our carers often develop great friendships with clients.

At TLC, our reputation is always our best source of new clients.