Companionship Care

Making Life Easier

Local, Trusted, Home Care in Herefordshire Since 1998

Companionship Care

Making Life Easier

Local, Trusted, Home Care in Herefordshire Since 1998

Trusted Live-in Companionship Care in and around Ross-on-Wye

Total Living Care is one of the original live-in care providers and has been providing home care services from our Ross-on-Wye, Herefordshire base for more than 20 years.

TLC is owned and operated by a fully qualified nurse (RGN) with over 30 years of experience. We ensure all of our carers are DBS checked and experienced in providing care. We are registered with the Care Quality Commission (provider ID 1-1520389628) and have an exemplary record in providing high-quality live-in home care.  

If you require a local, live-in companionship care provider, Total Living Care is the obvious choice. With prices starting from just £112 per day (£784 per week), we provide a cost-effective service that does not compromise on quality.

Why Choose Total Living Care?

Delivered over 1 million hours of care

Over 20 years of experience

Provider partner to local government

All carers DBS checked

Registered & trusted by the CQC

Locally based in Ross-on-Wye

Live-in home care from just £784 per week

What is Companionship Care?

Companion care is primarily emotional support and companionship for seniors. The majority of clients are generally healthy and want to remain independent at home. They simply want someone to help out.

It is well known that loneliness has a wide range of negative effects on peoples physical and mental health and these can include: depression, anxiety and even cardiovascular disease and strokes

Companionship Care with TLC

Whatever age you are, loneliness is something that we would all struggle with and it is definitely a problem in our society today. 

It is well known that loneliness has a wide range of negative effects on people’s physical and mental health and these can include: depression, anxiety, cardiovascular disease, and strokes. It can cause increased stress levels and make you focus and dwell on things that you wouldn’t normally do, making you feel anxious and sad. 

Loneliness is mostly talked about when we think about the elderly. Some people may not have any family, their friends may have passed away, they may not have family living near them, their family may have a busy family and work-life so they can’t spend as much time with their loved ones as they would like to. 

Imagine not seeing or speaking to anyone for days or weeks on end, it would make you feel sad and isolated and that is why Total Living Care (TLC) offers a bespoke companionship care service to give you regular social interaction and help around your home if you need it. 

Our Companion Care is primarily emotional support and companionship for seniors. The majority of our clients are generally healthy and want to remain independent at home rather than move into care or residential homes. The majority of elderly clients just want to see someone regularly and have someone to talk to and have fun with. Our Companionship Service is adapted to each and every one of our clients and can include: 

  • Companionship and frequent social interaction and fun 
  • Going out for a coffee or to a garden centre 
  • Going out for a drive 
  • Cooking together 
  • Playing cards and board games 
  • Accompanying them to Doctors appointments 
  • Attending social activities and events 
  • Accompanying on days out, short breaks away or holidays 

Total Living Care provides 24 hour care to clients in their own homes throughout Ross-on-Wye, Herefordshire and surrounding counties.

How else can we help?

Our Companion Care is primarily emotional support and companionship for seniors. The majority of our clients are generally healthy and want to remain independent at home rather than move into care or residential homes.

The majority of elderly clients just want to see someone regularly and have someone to talk to and have fun with.


of our clients would recommend us


of our carers are DBS & reference checked

hours live-in home care

Companionship & Maintaining Good Mental Health 

Our carers put your own and your family’s mind at ease by providing regular social interaction that promotes the mental wellbeing of your loved one. Stress can be detrimental to your physical and mental health, and loneliness and isolation can often be a cause of stress and anxiety. 

When we laugh our bodies release endorphins and these are brain chemicals known as neurotransmitters which make us feel happy as well as being a natural pain and stress reliever. Laughing also reduces levels of cortisol, the stress hormone in our bodies, giving us quick bursts of energy. Regular laughter makes us feel happy and content as well as reducing stress and anxiety. Our TLC Companionship Carers aim is to have regular and happy social interaction with their clients, promoting their health and well-being. 

What our carers can do for you

Our carers can also help with day to day tasks around the home if needed and these can include; putting the bins out on the right day, helping with letters or correspondence, making sure medical appointments are missed, or just sitting down and talking about the TV programmes they have watched, books they have read, their family or loved ones, or times when they were growing up. 

It is well known that even if you haven’t got someone coming into your home daily that just the thought of knowing your carer will be there the next day or in the following days makes you feel less isolated and ensures you look forward to them coming. 

Our Companionship carers priority is to make sure their clients are relaxed, feel safe, and are content and secure living confidently in their own home. 

Our companionship care process

Before Companionship Care starts with TLC, one of our care managers comes to your home and talks to you about what you are looking for from your time with our carers. They will assess the level of support you need, along with any activities that you would like help you with if there are any. This ensures that your care plan is bespoke to you and the things that are important to you. We understand that regular social interaction and retaining independence is key to our clients and this is our main focus when we are planning your companionship care plan. 

At TLC, we spend time getting to know you to ensure we match our carers to you. Our matching criteria includes; our carers training, qualifications as well as their personality, hobbies and interests. We understand that someone coming into your home can take time to adjust to so we want to ensure that you have similar interests and backgrounds as a good starting point. 

Why TLC is the easy choice

Every one of our companionship care workers is chosen for their professional, warm and friendly approach to providing exceptional social care to people that need it in their homes. At TLC, we understand that we can only provide the exceptional companionship care that we do if our carers are matched to our client’s needs and our philosophy of; providing a high standard of individual care with respect and dignity. 

All of our carers are DBS and reference checked and we have regular and ongoing review meetings with them, our clients and their families to ensure they are happy with the care we are providing. 

Where we cover from our Herefordshire base

At Total Living Care (TLC) we supply outstanding Companionship Care to clients in England and Wales. We mostly cover the South West, Herefordshire, Monmouthshire and Powys in areas such as Ross-on-Wye, Monmouth, Brecon and Bristol, however, our Companionship Care services at Total Living Care are available nationwide for whoever may need our support. Our carers will always give outstanding, effective support, ensuring that you or your loved one stay happy, safe and content living in their own home. If you feel a friend or a family member may need Companionship Care, do not hesitate to contact us on 01989 562000 and explain their needs. Our team will be at hand to help and provide the care they need 

Our Companionship Carers build strong and happy relationships with the people that they care for and often become lifelong friends. 

Trusted and monitored by the CQC

Our Care Quality Commission ID is 1-1520389628 and we are rated as ‘Good’ in all areas. Answers to our regular client surveys reveal that 91% of our client evaluations are in the Excellent or Very Good categories. 

Home Care FAQs

What are the qualifications & regulations of your carers?

All of our carers are DBS checked and highly qualified and experienced. Total Living Care is also checked, registered and regulated by the Care Quality Commission (provider ID 1-1520389628) If you are still curious about our carers, feel free to call us on 01989 562000.

Who do your Live-in Carers work with?

Our live-in carers work for all different types of people that cannot stay in their own home without support. This includes the elderly, children, and people with disabilities or learning difficulties. Whatever the needs of our clients, our carers will always do their uppermost to fulfill their needs to ensure they can live in the way they would without care and can be happy in their own home. If you believe that you, a friendly or a family member requires care then please call us on 01989 562000.

How good is your carers knowledge on Dementia?

All of our carers have excellent knowledge about Dementia and are trained thoroughly on how to deal with and support people who suffer with Dementia. Each of our Dementia Care clients has their support needs acknowledged beforehand so that the care is as efficient and beneficial as possible. Each of our carers also has a great understanding of dementia symptoms and how to deal with them. With Dementia Care, the level and care and support can vary day by day, this is why it is important they are knowledgeable about Dementia so they can deal with different situations at different stages.

What is companionship care?

Companionship care is primarily aimed at our senior clients so that they can have emotional support and companion. It is common for elderly people to become lonely when their mobility is low and they may have a lot of friends or family members that have sadly passed away. Our carers help to keep our clients’ minds busy and to keep them company. Loneliness can make an impact very negatively on a person’s life and can lead to cognitive decline. This is why being accompanied is so important. Our Companionship Care services are all bespoke specifically for the client, so the care is as effective as possible.

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    Covid-19 Measures at Total Living Care

    At Total Living Care, we are used to dealing with viral outbreaks such as “normal” flu, and have long established infection control measures to protect our clients and staff from the spread of infection.
    These measures already include good handwashing regimes, the use of personal protective equipment (“PPE”), protocols for self-isolation and minimising social contact. We have business continuity plans to manage issues with supply chains and administrative functions.

    Current Measures

    The speed of transmission of Covid 19 has taken the World by surprise. Last year, we formed a collaborative group of all the major local care agencies to improve care in Ross on Wye ( and manage the response to any challenges we would face. This group is now totally focussed on addressing the challenges raised by the Coronavirus. We meet daily to discuss the changes to the guidance and advice from the Government and Public Health England, and also the issues which are facing the healthcare sector more widely.

    We have taken the decision to close the offices. All our office staff are able to carry out their duties from home.
    If you require care for yourself or another person, please contact us using chat, telephone or email.
    Thank you for your help and understanding in these challenging times, but please be assured that the health and well-being of our clients and staff is our paramount concern at all times, particularly now.

    Yours sincerely,
    James Lloyd
    Total Living Care