Respite Care

Making Life Easier

Local, Trusted, Home Care in Herefordshire Since 1998

Respite Care

Making Life Easier

Local, Trusted, Home Care in Herefordshire Since 1998

Trusted Live-in Respite Home Care in and around Ross-on-Wye

Total Living Care is one of the original live-in respite care providers and has been providing home care services from our Ross-on-Wye, Herefordshire base for more than 20 years.

TLC is owned and operated by a fully qualified nurse (RGN) with over 30 years of experience. We ensure all of our carers are DBS checked and experienced in providing care. We are registered with the Care Quality Commission (provider ID 1-1520389628) and have an exemplary record in providing high-quality live-in home care.  

If you require a local, live-in respite care provider, Total Living Care is the obvious choice. With prices starting from just £112 per day (£784 per week), we provide a cost-effective service that does not compromise on quality.

Why Choose Total Living Care?

Delivered over 1 million hours of care

Over 20 years of experience

All carers DBS checked

Provider partner to local government

Registered & trusted by the CQC

Locally based in Ross-on-Wye

Live-in home care from just £784 per week

What is Respite Care?

Do you need a break from the stresses of caring for a family member?

Total Living Care provides short term engagements to ensure that your loved one is in safe hands whilst you take a break, recharge your energy and catch up with your own life.

Respite Care with TLC 

The definition of respite care is, “a short period of rest or relief from something difficult” or “an interval of rest or relief”. 

Respite care is provided to offer a break from caring to a primary carer. Being a full-time carer is extremely rewarding, however, at TLC we understand it can be very demanding and exhausting, both mentally and physically. Respite care can be provided full or part-time for any time periods from regular half or full days up to a week or more. 

Respite care is often a lifeline to full-time carers and enables them to have time off from their caring demands to run errands, have time away and have some time to themselves to stay healthy mentally and physically. 

It can sometimes be difficult for a full-time carer to allow someone else to come into their home and look after the one that they love, however it is a fact that full-time carers need time away for respite for themselves. 

Total Living Care provides 24 hour care to clients in their own homes throughout Ross-on-Wye, Herefordshire and surrounding counties

How else can we help?

Respite care is provided to offer a break from caring to a primary carer. Being a full-time carer is extremely rewarding, however, at TLC we understand it can be very demanding and exhausting, both mentally and physically.

Respite care can be provided full or part-time for any time periods from regular half or full days up to a week or more.

Respite care is often a lifeline to full-time carers and enables them to have time off from their caring demands to run errands, have time away and have some time to themselves to stay healthy mentally and physically.


of our clients would recommend us


of our carers are DBS & reference checked

hours live-in home care

Our respite care process

Respite care services are individual the person we are caring for and as with all our other care services Total Living Care (TLC) spend time with the person we will be caring for and their families to understand the respite care that is needed. One of our highly-experienced Care Managers will come out to your home to assess and discuss your requirements before a care plan is formulated for you to agree and sign off. 

When this is complete we then match a carer for you by looking at their qualifications, experience and personal interests. We will often arrange for several visits from your care worker to spend time with you helping you to care for your loved one, for you to get to know them and for them to understand their needs and care routine. When you are happy our care worker is ready to provide the respite care to the standard you expect we can then agree when the respite care can start.

We offer respite care for regular sessions or for times when you may need a day to get things done or for you to go away and have a break. We always recommend our matched carer starts with you for short sessions to start with and this gives you the confidence that you are around if they have any questions or concerns before any longer sessions are arranged. 

Our respite care services mirror the care you provide your loved one and can include; providing personal care such as help with dressing, feeding, bathing, toileting, preparing food, eating, social interaction, physio, shopping, washing clothes, cleaning and much more. 

Who do we provide respite care for?

At TLC, we provide respite care for adults and children with a variety of needs including caring for someone with dementia, short or long-term illness or physical or mental disabilities. 

Everyone needs a break and our exceptional respite care provides carers with a temporary rest from their caring responsibilities. Using our respite care services will support and strengthen your ability to be a full-time carer, relieving stress, renewing your energy and restoring a sense of balance to your life. 

It is known that the health and well-being of carers can be placed in jeopardy as a result of the stressful circumstances and demands they face every day. 

At TLC, we understand that our respite care offers relief and renewal as caring for someone full time can be highly demanding and a stressful responsibility which no one is equipped to do without some help. Our respite care provides carers with the opportunity for a temporary rest from their caring duties and it is designed to do just that, whilst their loved one continues to receive the care they need in a safe, caring and professional environment. 

What are the benefits of our Respite Care? 

  • Your loved one can stay in their familiar surroundings with all of their home comforts and any equipment they need 
  • Our care is customised and individual to every one of our customers 
  • Respite care gives a carer a break from their caring responsibilities knowing their loved one is being looked after in their own home and familiar surroundings 
  • Our respite care can help with everything from physical tasks to errands, meal preparation, transportation and more, and when you come home you know you won’t face the prospect of tiding, washing and cleaning 
  • Your loved one doesn’t have to miss appointments or any of their usual activities 
  • Our carers are fully trained to meet all your caring needs including; lifting, transporting and medication administration 

Why chose TLC as your respite care provider?

Carers often feel very nervous about someone coming into their home and helping out so it is important for us to help you with this transition. 

Our carers are chosen for their qualifications, experience and personal drive to provide exceptional, warm and caring services to every customer and their families and every one of our carers are DBS checked and fully referenced. 

Do you offer emergency respite care?

As a carer, you will sometimes need emergency respite care for a health problem or family crisis. A good thing about using our respite care over time is that you will have us to call if you need a break that you haven’t anticipated or if you have an emergency. If you don’t need respite care now we always advise you to contact us to understand your options and understand our process to set the wheels in motion. If you need emergency respite care, it will be a huge relief to know you have something in place and give you a safety net for you and your loved one if and when you need it. 

Where we cover from our Herefordshire base

Total Living Care (TLC) supplies excellent Respite Care to clients throughout England and Wales. We mostly cover the South West, Herefordshire, Monmouthshire and Powys in areas such as Ross-on-Wye, Monmouth, Ledbury, Brecon and Bristol, however, our Respite Care services at Total Living Care are available nationwide for whoever may need our support. Our carers will always give excellent quality, effective support, ensuring that you or your loved one stay happy, safe and relaxed. If you feel like you, a friend or a family member may need Respite Care, do not hesitate to contact us on 01989 562000 and explain their needs. 

Rest is important and vital to you being able to continue providing the quality care to your loved one and we are here to ensure you can get that rest and recharge your batteries. 

Contact us today to find out more, our team are always happy to talk you through our services and how we can help you and your family. 


Home Care FAQs

What are the qualifications & regulations of your carers?

All of our carers are DBS checked and highly qualified and experienced. Total Living Care is also checked, registered and regulated by the Care Quality Commission (provider ID 1-1520389628) If you are still curious about our carers, feel free to call us on 01989 562000.

Who do your Live-in Carers work with?

Our live-in carers work for all different types of people that cannot stay in their own home without support. This includes the elderly, children, and people with disabilities or learning difficulties. Whatever the needs of our clients, our carers will always do their uppermost to fulfill their needs to ensure they can live in the way they would without care and can be happy in their own home. If you believe that you, a friendly or a family member requires care then please call us on 01989 562000.

How good is your carers knowledge on Dementia?

All of our carers have excellent knowledge about Dementia and are trained thoroughly on how to deal with and support people who suffer with Dementia. Each of our Dementia Care clients has their support needs acknowledged beforehand so that the care is as efficient and beneficial as possible. Each of our carers also has a great understanding of dementia symptoms and how to deal with them. With Dementia Care, the level and care and support can vary day by day, this is why it is important they are knowledgeable about Dementia so they can deal with different situations at different stages.

What is companionship care?

Companionship care is primarily aimed at our senior clients so that they can have emotional support and companion. It is common for elderly people to become lonely when their mobility is low and they may have a lot of friends or family members that have sadly passed away. Our carers help to keep our clients’ minds busy and to keep them company. Loneliness can make an impact very negatively on a person’s life and can lead to cognitive decline. This is why being accompanied is so important. Our Companionship Care services are all bespoke specifically for the client, so the care is as effective as possible.

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    Covid-19 Measures at Total Living Care

    At Total Living Care, we are used to dealing with viral outbreaks such as “normal” flu, and have long established infection control measures to protect our clients and staff from the spread of infection.
    These measures already include good handwashing regimes, the use of personal protective equipment (“PPE”), protocols for self-isolation and minimising social contact. We have business continuity plans to manage issues with supply chains and administrative functions.

    Current Measures

    The speed of transmission of Covid 19 has taken the World by surprise. Last year, we formed a collaborative group of all the major local care agencies to improve care in Ross on Wye ( and manage the response to any challenges we would face. This group is now totally focussed on addressing the challenges raised by the Coronavirus. We meet daily to discuss the changes to the guidance and advice from the Government and Public Health England, and also the issues which are facing the healthcare sector more widely.

    We have taken the decision to close the offices. All our office staff are able to carry out their duties from home.
    If you require care for yourself or another person, please contact us using chat, telephone or email.
    Thank you for your help and understanding in these challenging times, but please be assured that the health and well-being of our clients and staff is our paramount concern at all times, particularly now.

    Yours sincerely,
    James Lloyd
    Total Living Care